FAQ

Please check out these FAQs and if you still have a question, send us a message.

You have two options - either have them shipped to you at home (or work) OR choose to pick them up yourself from the seller. You can select the shipping method at checkout.

Delivery charges for Luxembourg are €3.50 EUR and for neighboring countries (France, Germany, Belgium, The Netherlands) are €10.00 EUR

The receipt that we email to you when your order is complete will contain all details about where and how to pick it up.

We accept all major credit and debit cards, PayPal, and direct bank transfers. You can select the method of payment at checkout.

Sellers usually ship within 1-2 days. Then delivery times depend on the Post. On average that takes another day or two.

All transactions made on the Kid2Kid website are secure and are done over a 246-bit SSL secure connection.

We notify the seller whose products you purchased and then if you chose the items to be shipped, they will send them to you. And if you chose to pick up the items yourself, you will get an email telling you where to pick them up from and how to contact the seller to arrange for a time convenient for both of you

Of course. A copy of your order will be emailed to you right after you place your order.

One of the best features of Kid2Kid is that it is a marketplace and you can, too, sell you own stuff here. For more information, visit the Sell Your Stuff page.