Terms and Conditions
“You” refers to you as a user of this Website, any party authorized to act on your behalf, your company, partner, or any party you are representing or acting on behalf of, on this Website.
You represent that you are at least 18 years old and have provided and will continue to provide accurate and correct information to this Website. You represent that you have full authority to enter into this agreement and perform its terms. You warrant that each action you make is being done so in good faith and that you have no knowledge of it infringing upon or conflicting with the legal rights of any third parties. By using this Website you agree to our Terms as outlined below. If you do not agree to these Terms, you are not authorized to use this Website. By using this Website’s services, you are agreeing to be bound by these Terms.
This Website offers You the possibility to buy and/or sell physical products as a service.
Order Placement and Order Acceptance Policy
By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Only when We review and accept your order, we will dispatch the items that you purchased.
Your emailed receipt of an order confirmation signifies that we have been notified of your offer to purchase the selected items. It does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell unless we accept the order and dispatch the items.
This Website reserves the right to cancel any order and to decline the acceptance of any order. Item availability and prices are subject to change at any time, without notice.
We deliver to Luxembourg, France, Belgium, Germany and The Netherlands.
You can also select to pick up the items you purchase directly from the seller’s location. In such case, we will provide you with your seller’s contact details so you can arrange for the pickup.
Once you make your selection, shipping will be added automatically to your order at checkout. We use three level of shipping costs – free (for all pickups), national (within Luxembourg) and International (for all other locations). We make every effort to ensure that all products arrive to their final destination in the best condition possible.
When To Expect Your Order
In most cases we can process and send your order on the very same day it is placed. We will notify you via email when your order is shipped. You can check your order status at any time in your Account History.
Our products come with a 100% satisfaction guarantee promise. If you are not satisfied in any way by your purchase and if you cannot return the item, please let us know and we will find a way to make things right for you.
Buying Online From Kid2Kid
We use secure transaction payments provided and backed up by Stripe and PayPal’s secure online payment systems. Paying online is much safer than paying at a store due to the high encryption mechanism used during the process. Your payment details information are handled by PayPal and not provided to anyone else (not even to us) so there is no chance of your information being accessed by anyone during the process. PayPal encrypts all of your personal and financial information with their 128 bit (or higher) encryption to ensure the security of all transactions. All transactions are guaranteed 100% safe and secure.
This Website may charge fees for its services. These fees may change at any time at this Website’s management sole discretion. The fees for this service are set by the management of this Website. The fees could be set as an absolute fee or as a percentage of your transaction. Although we make an effort to increase the exposure of your items to our visitors, sales however very likely, are not guaranteed.
The commission for vendors is currently set at 10% of the sold item’s price.
You agree that you will pay for using this Website services. You authorize this Website and the legal entity which owns this Website’s label to charge the customers for purchasing your items. You agree to receive payments from this Website and the legal entity which owns this Website’s label in the amount of the sale minus any fees paid for the agreed services.
Orders and Shipping
You are solely responsible to ship or deliver in any other way to the customer any items that they have purchased through this Website. If you fail to deliver the purchased items to the customer, you will forfeit the customer’s payment for the items and you will incur a penalty fee in the amount of 10% of the transaction, which you agree to immediately pay to this Website. You are solely responsible for covering all shipping costs for delivering the order to the customer. You have the ability to control how much is the shipping cost per item and you must ensure that what you have set is enough to cover the shipment in case that the customer selects a shipping delivery option instead of a pickup delivery option. In case the customer is charged for shipping of the order, you will only receive the amount that you have setup as shipping cost per item (or the default shipping amount per item if you haven’t set your own).
You agree that all products that you list on this Website are in a good condition for a second-hand sale. You are solely responsible for the items that you list for sale on this Website. You must ensure that all items are in a good condition and that satisfy the customers requirement. You are solely responsible to deal with the customers who purchased your items in cases when they are not satisfied with them. You are solely responsible to add the correct shipping cost to each of your products to ensure that you are able to ship the order to the customer.
You agree not to contact the buyer until their payment has cleared and until the order status on your dashboard shows that the order is Complete. Any failure to do so and any prior contact with the buyer with an attempt to arrange local delivery with payment in cash is a violation of these terms and conditions and may result in the suspension of your account.
When you register your account, you will be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another person at any time or to disclose your password to any third party. You agree to notify immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
Our services are not binding and could be terminated at any time. You may terminate your buyer or seller account only provided that all your fees and dues to this Website are fully paid. All termination requests must be sent to us in writing over email or using the contact us form. Upon termination, your right to use this Website’s services will immediately cease. We agree to terminate your service effective upon the receipt of your written notice of termination.
Although this Website strives to update and keep accurate as much as possible the content contained on this Website, errors and/or omissions may occur. The content contained in this Website or which may be downloaded from this Website is provided “as is” and “as available”. As such, this Website makes no warranty or representation regarding the quality, accuracy, completeness or up-time and availability of such content and expressly disclaims liability for errors and/or omissions in said content. this Website may fix and correct typographical and unintentional errors at any time. If you have any concerns with the content on this Website, please contact us.
All messages, responses, and other communication between you and this Website, including but not limited to e-mails, voicemails, and webpages are confidential and/or subject to copyrights. You agree to take all reasonable steps to protect this confidential information and shall not copy, distribute, share, or make public, any information from this Website without prior written permission from this Website.
Limitation of Liability
This Website shall not be liable under any circumstances to you or any other person for indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profit or goodwill, for any matter, whether such liability is asserted on the basis of contract, tort (including but not limited to negligence), breach of warranties, either expressed or implied. In the event that any state/province/country does not permit this broad exclusion or limitation on liability for damages as contained herein, or if the broad exclusion is invalidated in whole or in part for any reason, this Website’s liability is limited to the full extent that is permitted by law. You agree that in no event shall this Website’s maximum aggregate liability exceed one hundred Euro (€100 EUR).
You agree to defend, indemnify and hold harmless this Website and its owners, operators, parents, subsidiaries, successors, assigns, attorneys, contractors, agents, employees, officers, directors, shareholders, and affiliates from any loss, liability, damages or expense, including reasonable legal fees, resulting from any third party claim, action, proceeding or demand related to your use (including your agents, affiliates, or anyone acting on your behalf) of this Website.
This Website is not liable for failure to perform its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity, internet or telephone service.
If any provision of this agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions of this agreement shall not in any way be affected or impaired thereby. this Website will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, the original objectives and intent of this Website as reflected in the original provision.
This agreement is binding on you, your heirs, successors and assigns, partners, agents, parent corporations, subsidiaries, affiliates, employees.
This Website collects and maintains certain information (including e-mail addresses, names, mailing address, phone numbers, IP addresses, browser information, etc.) on its websites and forms. We use your personal information to deliver our online products and services to you.
We are dedicated to protecting personal information and will make reasonable effort to handle collected information appropriately. We do not sell or rent any of your personal information to third parties. However, there may be times when we may be required to disclose your personal information without your express consent; for example, when required to do so by law.